Designing a Net-New Data Analysis Dashboard

My Role

Sole product designer supporting the first iteration of a new admin feature for a no-code app development platform used by enterprise clients.

 

Context

The platform was transitioning to usage-based billing.

Depending on the needs of an application (API calls, data storage, etc.), it would require a certain amount of “tokens” to run.

To support adoption, we needed to communicate this change from the back-end.

 

The Problem

Business users needed a way to track token usage for their production environments.

The core design challenge was deciding what we could show without creating false confidence or mistrust.

 

What I Worked On

I partnered closely with Engineers and DevOps to help define a shippable MVP.

My focus was on:

  • Clarifying user needs across business and technical stakeholders

  • Surfacing trade-offs early

  • Constraining scope to reliable signals that could ship

 

Key Decisions

  • Narrowed the MVP to business users focused on planning and budgeting

  • Avoided granular breakdowns that looked precise but weren’t reliable

  • Designed around trends, remaining capacity, and planning signals not diagnostics

  • Treated alerts and deeper diagnostics as fast follows once infrastructure matured

 

Outcome

The result was a token usage dashboard that:

  • Centralized usage visibility in the admin experience

  • Helped business users answer “Am I on track?” and “Where should I pay attention?”

  • Reduced risk in adopting a new pricing model

  • Established a scalable foundation for future iterations

 
Previous
Previous

Improving Branch Wayfinding in a No-Code Workflow